Skip to main content

How to manage Roofr contacts

Learn how to set up and use Roofr contacts to manage relationships, track job associations, and maintain comprehensive communication records for all your roofing projects.

Roofr contacts allows you to:

  • Associate multiple contacts to a single job

  • Access & manage all contacts created in Roofr from a central contact list

  • Add more details to the contact record itself, including secondary email addresses & phone numbers

  • Text or Email your contacts directly from the job card to have all communication in one place

How to manage Roofr contacts

Add a New Contact:

  • Navigate to the Contacts section in your Roofr dashboard

  • Click + New Contact to open the contacts detail page

  • Enter the contact's full name and select their contact type

    • Click Manage types to ****add or manage your available contact types

  • Add at least one contact method (email or phone)

  • Optional: add label or role, company, and billing address

  • Click Save

💡 Crew Lead and Supplier contact types cannot be changed once they are assigned to a contact

Contact details page:

  • Edit the contact information

  • Add internal notes

  • Create and view jobs associated with the contact

  • View the lifetime value of the contact

Exporting Contact List:

  • Export your entire contact list to CSV or Excel using the dropdown in the upper right of the contacts page

  • Export selected contacts by selecting the check boxes and selecting Export


On the Job Card

  • View, edit and message all your related contacts

  • Create a new contact

  • Change the primary customer of the job

The ⭐ indicates your Primary Customer - This is the main point of contact for the job and will be assigned the lifetime value once the job is moved to the Job Completed status.


Did this answer your question?