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Roofr x Outlook connection guide

The Outlook integration centralizes your communication by maintaining a complete record of all customer interactions, standardizing message quality and ensuring you can track all incoming communications without missing a beat.

Learn how to set up and use your Outlook email integration in your Roofr account for;

  • Brand consistency: Your clients will receive emails from your email domain directly, instead of from Roofr

  • Centralization: Harness the ability to track communication and have context across the life cycle of a job

  • Efficiency: Allowing you to review all communications sent to and received from homeowners for future reference, dispute resolution, or compliance needs


🚧 Outlook x Roofr is currently in closed BETA. Access to all users will be rolled out soon.


Prerequisites:

  • An existing Outlook account

👁️ Access Note:

  • Roofr team members may have visibility on emails sent on integrated email threads

How to set up your Outlook integration

Connect Roofr to Outlook

  • Sign in to your Outlook account

  • Navigate to the Integrations section of your Roofr Dashboard

  • Click Connect in the Outlook section

  • Review and accept access and visibility permissions

Confirm your Outlook account

  • Select the Outlook account that you wish to sync with Roofr Inbox

  • Review Privacy Policy & Terms of Service

  • Click Continue

  • Click Allow to let your Roofr account read, compose and send emails from your Outlook account


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